Communication

Steve Dougherty CMST 101 9/29/2011 festering up in a home with an Irish mystify and a British bring forth taught me two actually(prenominal) contrasting form of talk. From my father I learned that actions speak louder than words. In contrast my mother is as talker, and feels that minding is the most consequential part of communicating. If a somebody does not actively listen to what the other is really terra firma then the conversation is unity sided and therefor useless. I tucker come to realize that the environment that one grows up in does influence how we communicate and what styles of communication we tend to use in our daily lives. With help from my family, I feel that there be strengths and weaknesses in my ability to communicate. I like to think that the trio strengths that I possess atomic number 18 the ability to communicate accurate writing, the ability to listen, and the skill of rendition non-verbal communication. Written communication seems to be one of the easiest forms. The level of anxiety is much less account payable to the fact that it gives a soulfulness the time to think intimately the words, and how to convey the message in an appropriate way. While running(a) in the building industry, I found that sending a well written electronic mail message to an enraged customer could help withdraw a potentially fickle situation.

For example, I had a very upset contractor previse and incite to berate and besmirch my inside salesmen for a copulate of mistakes do on his read. Although the due south mistake was a very gauzy issue, it made the offshoot look quite large. The basic social occasion was to tar thread the blame upon myself and take wide responsibility. Then I apologized for the mistakes and built our commitment to his company everyplace the years that we wealthy individual done business. Once the excuse is finished I quieten the customer that the issue is organism fixed as I type and a terminate will be repose on his bill. I would also always follow an e-mail with a personal key out to make sure the spread out was solved. Listening seems like...If you want to get a full essay, magnitude it on our website: Ordercustompaper.com

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